Staff Operations Guide - Keep at Each Station
Reset takes ~15 seconds. Can be done by previous group or staff.
"How do we know if we're right?"
The beacon will light up when you've found the correct route!
"Can we get a hint?"
Encourage them to re-read the clue card carefully. Each clue narrows it down.
"We put tokens everywhere and it lit up!"
That means you found the answer! The extra tokens don't matter - only the correct cities need tokens.
"Nothing's happening!"
Check that tokens are placed firmly on the city dots, not between cities.
Check these first:
If still not working:
| Problem | Likely Cause | Fix |
|---|---|---|
| Beacon won't light with correct answer | Token not centered on city | Adjust token position slightly |
| Beacon stays on all the time | Stuck switch or short circuit | Report to tech - station needs repair |
| Token won't stick to map | Magnet fell out of token | Replace token from spares |
| Players can't find a city | Looking in wrong area | Hint: "Check the [region] part of the map" |
For technical issues that can't be resolved, contact: _________________